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Read more Step out of the ordinary and into amazing! Amaze your customers. Amazement is a predictable and consistent above-average experience. Its a sequence of Moments of Magic consistent enough to inspire confidence in our customers, our colleagues, and just about everyone else we encounter. Impress the people you work with. When our customers, colleagues, and others we connect with come to count on us to be Amazing, we can build extraordinary relationships that make a difference. Outshine your competition. When you make Amazement your consistent way of doing business, people come to count on you and want to be in your circle. The seven habits discussed in this book will help you succeed, get promoted, build business, earn referrals, and more. Amazing people create confidence by: showing up ready to amaze being proactive wanting feedback taking personal responsibility being authentic turning moments of misery into moments of magic habitually focusing on excellence Read more From Hall of Fame speaker and New York Times bestselling author Shep Hyken Shep Hyken, CSP, CPAE, is a customer experience expert and the Chief Amazement Officer (CAO) of Shepard Presentations. He is the New York Times and Wall Street Journal bestselling author of Moments of Magic, The Loyal Customer, The Cult of the Customer, The Amazement Revolution, Amaze Every Customer Every Time, and The Convenience Revolution. His articles have appeared in hundreds of publications, and he has been inducted into the National Speakers Association Hall of Fame for lifetime achievement in the professional speaking industry. Shep is also the creator of The Customer Focus, a customer experience training program that helps clients develop a culture and loyalty mindset. For more information visit www. Hyken.com. Read more Also by Shep HykenThe Convenience Revolution Whether youre trying to out-service a competitor or disrupt an entire industry, creating less friction and being more convenient for your customers should be your strategy. When you raise the convenience bar, you create the next level of amazing customer experience. The Convenience Revolution shows you how to leverage convenience as a powerful way to differentiate yourself from your competition. Youll learn six compelling strategies, supported by numerous examples and case studies that will fuel your plan to create a focus on convenience for your customers. Read more

Details e-book Be Amazing or Go Home

🗸 Author(s): Shep Hyken
🗸 Title: Be Amazing or Go Home: Seven Customer Service Habits that Create Confidence with Everyone
🗸 Rating : 4.6 from 5 stars (155 reviews)
🗸 Languange: English
🗸 Format ebook: PDF, EPUB, Kindle, Audio, HTML and MOBI
🗸 Supported Devices: Android, iOS, PC and Amazon Kindle

Readers' opinions about Be Amazing or Go Home by Shep Hyken

Merrielle Gregory
Embark on a thrilling adventure with this gripping mystery novel that keeps readers guessing until the very end. Set in a picturesque village plagued by secrets and lies, the story follows a determined detective as he unravels the truth behind a series of baffling crimes. With its clever plot twists and compelling characters, this book is a must-read for fans of the genre.

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Delve into the pages of this engrossing historical fiction novel, where the past comes alive in vivid detail. Set against the backdrop of a bygone era, the story follows the lives of ordinary people caught up in extraordinary events. With its richly drawn characters and immersive storytelling, this book offers a glimpse into a world long gone but not forgotten.

Audi Thornton
Delve into the pages of this thought-provoking philosophical treatise, where the author grapples with some of life's most profound questions. From the nature of existence to the meaning of morality, each chapter offers a fresh perspective on the human condition. With its rigorous logic and elegant prose, this book is sure to spark lively debate and introspection.